Privacy Policy

Overview

Passage Co. provides estate notification support for Ontario executors and law firms. This work may involve sensitive personal information about an executor, the deceased person, estate contacts, and institutions that need to be notified.

We collect, use, disclose, and retain personal information only as needed to deliver the services requested, maintain records, meet legal obligations, and protect the security of our operations.

Information we collect

• Executor contact details, identity details, authorization documents, and communication history.
• Information about the deceased person needed to notify agencies, banks, utilities, and services.
• Account, institution, and service-provider details supplied during intake or follow-up.
• Website, email, booking, and operational information related to inquiries and service delivery.

How we use information

We use personal information to assess fit, prepare notifications, contact institutions, track confirmations, provide updates, maintain proof-of-notification records, invoice for services, and respond to questions or legal requirements.

Protection and retention

We use administrative, technical, and physical safeguards appropriate to the sensitivity of estate information, including restricted access and secure storage. Information is retained only as long as reasonably needed for service delivery, record keeping, legal obligations, or dispute prevention.

Contact

Questions about privacy can be sent to hello@passageco.ca.